Case of Bad Spyware Infestation

Security - Free Software Downloads and Software Reviews - Download.com: "I thought about reformatting, but the couple couldn't afford to erase the sensitive information they had on their clients. They had never even made a backup. The situation was getting pretty sticky at this point--antivirus programs were not even installing from a disk. I somehow managed to get my hands on CWShredder and HijackThis and started aiming at those pesky things. CWShredder removed 16 variations of the Cool Web Search Trojan, about 60 files total. HijackThis appeared to remove more of the spyware, but the files kept regenerating. I rebooted and managed to get Ad Aware SE installed, a minor miracle."