So I see on the Grand Central Inbox page a notice about a partial outage. I just happened to see this.
It probably would be helpful to have this sort of status message available some other place, perhaps a System Status page.
Also, it would be helpful to have a news feed with significant status messages. Even BART does this. (And so does Skype with their Skype Heartbeat messages.) The phone service demands, pretty much by definition, carrier class facilities and status information is a part of this.